By Bobette Kyle
Do you have a marketing plan for your site? If not, it is time to think
about developing one. A marketing plan helps you make the right day-to-day
and long term decisions. Without a marketing plan, it is more likely your
Website will be a drain on finances rather than a business builder.
Creating a marketing plan need not be scary or difficult.
It does not require a marketing degree or a lot of experience. You do,
however, need to put some quality time into your plan. Building your plan
is a five step process.
Step 1: Gather and analyze information.
You will need information about your company, competitors,
customers, and other industry players. This includes all you can find
about how the Internet is currently being integrated in your industry
with respect to products, promotions, pricing structures, and distribution
channels. From this information, you can complete industry and SWOT analyses
as well as identify your target customers.
Step 2: Verbalize your main challenge(s).
Write down the main Internet-related challenges you want
to overcome. Referring to these main challenges will help keep you focused
while developing your plan. You may even want to write your challenges
down in question form - "How do we _____________?". When completed,
your Website marketing plan will answer the question "How do I address
these challenges?"
Step 3: Develop your Web site objective(s).
The objective addresses the "big picture". Your
objective answers the question "How will I overcome my main marketing
challenge(s)?" in broad, general terms. If your company’s main site-related
challenge is figuring out how to use your Website to help build client
business, for example, an objective for your Website marketing plan could
be "To enhance online client service as well as build site awareness
and interest with clients."
Step 4: Create strategies.
Strategies support your objective. Your strategies define
the general approaches you will take to meet your objective. For example,
strategies to support the above objective could include 1) improve online
communication, information, and education, 2) build awareness of and interest
in your company on the Internet, and 3) communicate the Web site’s existence
and advantages to existing clients.
Step 5: Choose tactics.
Tactics are where the action takes place
- these are the things you will do to bring your strategies to life. Tactics
for strategy 2 in the above example (improve online communication, information,
and education) could include 1) sharing experience and observations in
your industry through participation in discussion boards, 2) offering
an email newsletter, and 3) listing/submitting your site to targeted search
engines and directories.
The Write-Up
Once you have your plan developed, there
are numerous ways to do the write-up. If you are a company employee, there
may be standards you must follow. If you are an entrepreneur, go with
a style you find usable. For some ideas on what to include, read one of
my previous articles, "What to Include in Your Marketing Plan Write-Up",
here.
After your initial plan is developed,
you should treat it as a work in progress. Tweak and adjust as needed
in response to changing conditions. Many companies update their marketing
plans annually when developing budgets for the coming year and reviewing
the company’s business plan.
Whether you are a one-person shop or part
of a good-sized company, having a Website marketing plan can help your
business prosper on the Web.
About the Author
Bobette
Kyle draws upon 10+ years of Marketing/Executive experience, Marketing
MBA, and online marketing research in her writing.
Her book, "How Much for Just the Spider? Strategic Web Site Marketing
for Small-Budget Businesses", shows how to better find, target, and
attract Web customers.
Read about it at WebSiteMarketingPlan.com -
http://WebSiteMarketingPlan.com .